We require at least 48 hours notification, from receipt of your reminder text, for any appointment cancellation or for the rescheduling of an appointment.

• If you cancel within 24 hours of your appointment, or do not show to a booked appointment you will be charged a cancellation fee worth 50% of your service and we reserve the right to retain any deposit.

• Two or more consecutively missed appointments will result in any future booking declined.

• Your cancellation fee must be paid prior to any future appointment.